Shipping policy
At PistaGreen, we strive to deliver your favourite styles to your doorstep quickly and efficiently. Here’s everything you need to know about our shipping policy.
1. Order Processing Time
Orders are typically processed within 24 hrs after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Delivery Time
| Region | Delivery Time |
| Delhi NCR, Punjab, Haryana, Chandigarh, Uttar Pradesh | 2-4 days |
| Maharashtra, Karnataka, Tamil Nadu, Andhra Pradesh, Telangana, Kerala & rest of India | 3-7 days |
| Northeast Region | 5-10 days |
Delivery timelines may vary during festive periods, sales, or unforeseen circumstances.
3. Shipping Charges
Enjoy FREE shipping on orders above ₹1499. A flat fee of ₹99 is applicable to orders below ₹1499.
4. Tracking Your Order
A tracking link will be sent to your email as soon as your order dispatches.
5. Shipping Locations
We ship to all major cities and towns across India.
For remote locations, delivery may take slightly longer, but we are committed to reaching you wherever you are.
6. Packaging
Your fashion items will arrive in eco-friendly, secure packaging designed to protect them during transit. If your package arrives damaged, please reach out to us immediately.
7. Shipping Restrictions
Some areas may have limited delivery services due to logistical reasons. We will inform you regarding such delay.
8. Cash on Delivery (COD)
COD is available for orders below ₹10,000 at select pin codes.
9. Delayed or Missed Deliveries
If your order is delayed beyond the estimated delivery time, please contact our customer support team at support@pistagreen.com
10. Returns and Exchanges
If the product doesn’t meet your expectations, we offer hassle-free 7 day returns and exchanges. Please refer to our Return & Exchange Policy for details.
11. International Shipping
Currently, we do not ship internationally. We only deliver within India.
Support:
Email: support@pistagreen.com
WhatsApp: +91 86996 12595
(Mon–Sat, 10 AM – 6 PM)